Cancellation Policy

Please give at least 24 hours notice should you wish to cancel an appointment as a courtesy to both our therapist and other clients. Giving this notice will enable us to re schedule your treatment to a more convenient time. Failure to give at least 24hrs notice will result in forfeiture of 50% of treatment cost.

Clients who have previously missed 2 or more appointments will be asked to pay in full when booking for a treatment.

New Clients

Please arrive 5 mins before your treatment time to allow yourself time to complete our client details form. All personal details taken from clients will be kept secure and held in the strictest confidence.

Gift Vouchers

Gift Vouchers are the perfect gift for all occasions and can be purchased by phone or at the salon. Gift Vouchers are valid for 4 months from purchase. Gift Voucher treatments are subject to our usual booking & cancellation policy. Failure to give at least 24 hour notice will result in forfeiture of 50% of the value of your Gift Voucher. Gift voucher cannot be extended once expired.